Academia is currently seeking to recruit a new member of staff to strengthen the Technical Services Team, dedicated to supporting a large higher education client with their Jamf Pro managed Apple estate.As a member of the team, the emphasis will be on providing high quality technical services & support.The ideal candidate will have experience managing a MacOS environment as the primary admin.
The role will have the support and backing of the UK’s largest pool of Jamf certified engineers available for remote assistance, support and consultancy andwould suit a highly competent individual with strong communication & technical skills to undertake the following duties:
Onsite management of large Apple device estate
- Apple MacOS and iPadOS devices
- Apple School Manager
- Mix of Shared/Lab and 1 to 1
Maintenance and automation of software for patch management
Basic network troubleshooting, diagnostics and repair
MDM (Jamf) solution implementation and maintenance
- Jamf Pro
- Jamf Protect & Security Cloud
- Modern Jamf technologies including Blueprints, DDM & Entra SSO device compliance
Solutions development and maintenance
ISO procedure documentation
Ability to communicate technical concepts to a nontechnical audience
Key Skills
Experience in managing an Apple Mac &/or Apple iOS environment from the ground up using Jamf Pro in a current (MacOS Sequoia and above) environment
A passion for all things technology related
Excellent all round communication skills especially in questioning and listening.
Excellent personal planning and work organisation skills
Excellent telephone manner
Ability to demonstrate solutions to customers when necessary
Experience* &/or certification of any of the following:
Jamf Certified
Jamf Pro CCA or 300
Jamf Protect 370
A sneak peak at some of our employee benefits include..
Gymmembershipcontribution
HealthCash Plan
Increasedannualleave withlength ofservice
Free annual leave on your birthday
Length of service bonus
Free Will Writing service
And lots more!
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