A leading IT services firm in Peterborough is seeking a 3rd Line Engineer to provide advanced technical support. You will resolve complex issues, manage incidents, and assist in project delivery. The ideal candidate has 3-5 years of experience in SLA-driven environments, has familiarity with Microsoft 365, AWS technologies, and ITIL best practices. This full-time role offers an exciting opportunity to influence and develop IT services while upholding high standards of customer care. #J-18808-Ljbffr Our team is growing, and we are hiring a 3rd Line Engineer: ITIL Incident & Cloud Support in Peterborough, England, United Kingdom. As a 3rd Line Engineer: ITIL Incident & Cloud Support, you will play an important part at CDW UK in Peterborough, England, United Kingdom. We invite applications for the 3rd Line Engineer: ITIL Incident & Cloud Support position located in Peterborough, England, United Kingdom.