We are looking for an experienced Infrastructure Systems Analyst to manage and support an enterprise end-user computing environment across Windows, Apple and mobile devices. The role focuses on endpoint management, third-line technical support, device security, software deployment and automation.
Key Responsibilities:
- Manage Windows, macOS, iOS and iPadOS devices across the organisation.
- Administer Microsoft Intune, SCCM, Jamf, Meraki and Apple School Manager.
- Configure device enrolment, application deployment, OS updates, patches and drivers.
- Provide third-line support for complex endpoint, operating-system and application issues.
- Manage endpoint security, compliance, BitLocker, FileVault and Microsoft Defender.
- Perform root-cause analysis and implement preventative solutions.
- Develop PowerShell scripts to automate device management and reporting.
- Maintain technical documentation and support infrastructure projects.
- Minimum 3 years of experience in a similar IT infrastructure, EUC or endpoint management role.
- Strong hands‑on experience with Windows 11 and Apple operating systems.
- Experience administering Microsoft Intune, Jamf, Meraki and Apple device management tools.
- Knowledge of SCCM, Windows Autopilot and automated Apple device enrolment.
- Experience in application packaging, software deployment, patching and troubleshooting.
- Understanding of endpoint security, encryption and device compliance.
- Knowledge of networking fundamentals, including DNS, DHCP and TCP/IP.
- Strong problem‑solving, communication and stakeholder management skills.
- PowerShell scripting and automation.
- Microsoft 365 and Azure knowledge.
- IP telephony support and migration experience.
- ITIL Foundation or relevant Microsoft, Apple or MDM certifications.
- Experience with Windows Server environments.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement:
By applying, you acknowledge that AI‑assisted tools may be used during hiring
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