Telefónica Tech UK&I seeks an On-Site Support Team Leader to oversee end-to-end delivery of on-site IT support in a high-profile environment. You will act as escalation point, drive service performance, and coach engineers to maintain SLA compliance and strong end-user experience.
Lead a small team, manage workload, and collaborate with customer IT and resolver groups to ensure timely resolution and continuous improvement.
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This posting is for the On-Site IT Support Lead: SLA-Driven Tech & Team Coach role at Webhosting, based in Greater London, England, United Kingdom.
We have an opening for a On-Site IT Support Lead: SLA-Driven Tech & Team Coach in Greater London, England, United Kingdom within IT & Technology.
This role, On-Site IT Support Lead: SLA-Driven Tech & Team Coach at Webhosting, could be your next career step.