About the Role
COROS is growing its team and looking for a UK Operations Manager based in the UK. This individual contributor position plays a crucial part in ensuring efficient and high-quality operational support for our global team. The ideal candidate will have strong project management expertise, hands-on experience in UK logistics, the ability to collaborate across international teams and timezones.
Your playground:
Collaborate with other teams such as sales, customer service, and supply chain teams as well as our Chinese headquarter and global business headquarter in the USA to align operations with business needs.
Provide data insights and reports on UK logistics and warehouse performance to support decision-making.
Lead, mentor, and develop our Operations & Return Specialist UK.
What to bring to the starting line
Professional Background
Experience:
5+ years of experience in operations, order fulfillment, or supply chain within the UK market, ideally in a fast-paced environment.
Hands-on experience with B2B retail order fulfillment and e-commerce operations.
Proven track record working with 3PL warehouse partnerships and logistics providers.
Direct experience managing return merchandise authorization (RMA) and reverse logistics processes.
Key Competencies:
Highly organized, proactive, and detail-oriented.
Strong ability to solve complex operational challenges independently and communicate clearly and concisely across cross-functional teams and external partners.
Strong problem-solving, multitasking, and RMA resolution capabilities.
Proven track record of tranaslating operational and fulfillment data into practical process improvements.
Other Key Requirements
Language: Fluency in Business English, additional business language knowledge in Mandarin Chinese (written and spoken) preferred to support close communication with our headquarters in China.
Brand fit: Sports enthusiasm and genuine excitement to help us elevate sports performance for everyday and elite athletes through technology.
Team spirit: A strong team player with a high sense of responsibility and willingness to support colleagues when needed.
Leadership drive: Excitement to step into a first people leadership role
Working time flexibility: The willingness to attend occiasional early morning or late afternoon meetings that come with our global setup and coordinating projects across different time zones.
The Setup
Package & Benefits
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