DPD is seeking a Customer Services Manager to lead the team at our Smethwick Head Office. You will drive excellent customer service, exceed targets, and deliver KPI results while upholding our core values.
You will manage monthly 1:1s, policies, and continuous improvement, developing a customer-centric team renowned in the industry. The role emphasizes coaching, governance, and quality/compliance audits.
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We would love to welcome a new Customer Services Team Leader – KPI-Driven to our group in Birmingham, England, United Kingdom.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Services Team Leader – KPI-Driven role at Dpd Group Uk, based in Birmingham, England, United Kingdom.
We are looking to fill the Customer Services Team Leader – KPI-Driven position at Dpd Group Uk in Birmingham, England, United Kingdom.