We are seeking a highly experienced individual for the position of Workshop Centre Manager at our client's busy Southampton location. This role offers an excellent opportunity to lead a dynamic team within a reputable and expanding automotive company, ensuring exceptional customer service, operational efficiency, and business growth.
The Workshop Centre Manager will be responsible for directing daily activities, motivating staff, and maintaining high standards across all operational areas.
Benefits
- Competitive salary of £38,000 - £42,000 per annum, with potential performance-based bonuses
- Fully funded IMI training and development programmes to enhance your skills
- Staff discounts on vehicle servicing, tyres, and MOTs
- Access to retail vouchers, life insurance, pension schemes, and eye care benefits
- Recognition awards, including Employee and Centre of the Month, with exciting prizes
- Additional perks such as buy/sell holiday scheme, cycle to work, and employee assistance programs
Duties
- Effectively manage and motivate the workshop team to meet and exceed business targets
- Oversee daily operations, ensuring high standards of service delivery and efficiency
- Drive customer engagement to maximise sales and ensure excellent customer satisfaction
- Ensure the security of the branch, including stock, assets, and sensitive information
- Maintain accurate stock control and ensure timely deliveries and proper storage
- Oversee routine maintenance and safety checks on equipment and machinery
- Foster a positive work environment focused on team development and customer care
Requirements
- Proven experience in a similar role within the automotive industry, such as Centre Manager or Assistant Centre Manager
- Strong leadership and team development skills
- Technical knowledge of automotive services and repairs
- Demonstrable success in a sales-driven environment
- Excellent organisational and multitasking capabilities
- Full UK driving licence held for at least six months with no more than six points
- Experience managing health and safety standards within an automotive setting
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