Sainsbury's is seeking a Lead Customer Experience Manager in Sutton to oversee in-store operations and drive exceptional customer service. You will lead multiple managers, coach teams, and ensure smooth daily store performance across checkouts, petrol stations, and back-of-house areas.
The role focuses on delivering outstanding customer experiences, achieving KPIs, and managing people with fairness. You will champion inclusive leadership and drive change for improved store performance.
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Our organisation is growing, and we are hiring a Store Experience Leader: Elevate Service & Results in Sutton, England, United Kingdom.
Join Sainsbury's Limited and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Store Experience Leader: Elevate Service & Results role at Sainsbury's Limited, based in Sutton, England, United Kingdom.