Arcare Aged Care is seeking an IT Service Desk Team Leader to guide daily operations, manage high-volume tickets, and ensure timely allocation, escalation, and resolution of requests. The role focuses on service performance and continual improvements across the Service Desk.
You will lead the team, coordinate equipment orders, and develop efficient processes while maintaining strong communication with non-technical stakeholders and ensuring smooth site rollouts.
#J-18808-Ljbffr
We have an opening for a IT Service Desk Lead: High-Volume Support & Process Excellence in Cambridgeshire and Peterborough, England, United Kingdom within Management & Operations, IT & Technology.
For the IT Service Desk Lead: High-Volume Support & Process Excellence position at Arcare Aged Care, we are reviewing applications now.
Step into the IT Service Desk Lead: High-Volume Support & Process Excellence role at Arcare Aged Care in Cambridgeshire and Peterborough, England, United Kingdom and grow with us.