Solus, owned by Aviva, is seeking a Customer Service Lead for its repair centre in the UK. You will lead a team of Customer Consultants and customer-facing drivers, ensuring high-quality customer experience while coordinating daily operations with the Production Lead to keep the site running smoothly, safely and efficiently.
This hands-on leadership role requires judgements, calm leadership and consistency to improve customer outcomes, team performance and site culture.
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This role, Customer Service Lead - Drive Operations & Experience at Solus - an Aviva company, could be your next move.
The position is based in West of England, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 42.000 - 56.000.
We aim to respond to suitable candidates as soon as possible.