Southern Communications Limited is seeking a 2nd Line support engineer in London to diagnose and resolve VoIP issues on the Evonex platform. You will handle escalations from the first-line team, assist partners with provisioning and configurations, and onboard new partners while maintaining SLAs.
You will work with the Product/BDM teams to develop training materials, perform thorough testing of new features, and document findings for internal teams.
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We invite applications for the VoIP Helpdesk Analyst – 2nd Line & Provisioning position located in City Of London, England, United Kingdom.
We have an opening for a VoIP Helpdesk Analyst – 2nd Line & Provisioning in City Of London, England, United Kingdom within Management & Operations, IT & Technology.
This role, VoIP Helpdesk Analyst – 2nd Line & Provisioning at Southern Communications Limited, could be your next move.