Cloudflare is seeking a Customer Experience Manager to lead the post-sale journey, from onboarding through renewal, and to act as a trusted business advisor for strategic accounts.
You will partner with Sales to forecast, drive renewals, and identify upsell opportunities, leveraging AI tools to maximize customer outcomes and operational efficiency. This role emphasizes data-driven decision making and cross-functional collaboration.
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We are currently recruiting a AI-Driven Renewal & CX Manager for our team in Greater London, England, United Kingdom.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Greater London, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 42.000 - 58.000.
We aim to respond to suitable candidates as soon as possible.