The Woodland Trust is seeking a Customer Service Manager to lead a team and deliver strategic and operational supporter service plans. This role is based at our Grantham head office with hybrid options and requires four days per week on-site.
You will manage a call centre/back office operation, develop the team, and translate the service strategy into actionable plans to achieve KPIs, SLAs and financial targets. The role is permanent and full-time.
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This is an excellent position to take on the Customer Service Manager - Hybrid, KPI-Driven Ops role at The Woodland Trust.
We are looking to fill the Customer Service Manager - Hybrid, KPI-Driven Ops position at The Woodland Trust in Greater Lincolnshire, England, United Kingdom.
The Customer Service Manager - Hybrid, KPI-Driven Ops role at The Woodland Trust is now open for applications in Greater Lincolnshire, England, United Kingdom.