Sheffield City Council is building its Customer Experience Capability to improve how residents experience services and how colleagues are supported to deliver them. The role leads analytical work across customer journeys, reporting, and operational services, turning data into practical recommendations for service improvements.
You will bring together information from different customer and operational systems, identify trends and risks, and present concise briefings for varied audiences.
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We invite applications for the Customer Intelligence & Performance Analyst position located in Sheffield, England, United Kingdom.
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This posting is for the Customer Intelligence & Performance Analyst role at Sheffield City Council HQ, based in Sheffield, England, United Kingdom.
We are looking to fill the Customer Intelligence & Performance Analyst position at Sheffield City Council HQ in Sheffield, England, United Kingdom.