Allen Associates (Oxford) Ltd is seeking an experienced Contact Centre Manager to lead a remote team and drive performance improvements across channels. The role focuses on implementing new systems, KPIs, and quality frameworks while maintaining strong stakeholder relationships and a customer-centric culture.
The position offers flexible hours within a 37.5-hour framework and requires travel to London once a month for in-person alignment.
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We would love to welcome a new Remote Contact Centre Leader - Transform Service to our group in Greater London, England, United Kingdom.
The advertised compensation is 45.000 - 60.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Contact Centre Leader - Transform Service role in the description above.