Klipboard in the UK is seeking a senior IT service desk leader to motivate and coach the Helpdesk team, ensuring first-class support across locations and channels while meeting SLAs, OLAs and KPIs. You’ll drive continuous improvement, influence service strategy, and collaborate with cross‑functional teams to ensure high‑quality, consistent support.
The role operates under a flexible hybrid policy (three days in the office, two from home) within a global ERP/SaaS environment.
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This posting is for the Hybrid Support Team Lead role at Klipboard, based in Bromsgrove, England, United Kingdom.
All applications are reviewed carefully by our team.
The position is based in Bromsgrove, England, United Kingdom.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 42.000 - 65.000.
We aim to respond to suitable candidates as soon as possible.