Reed in Partnership is seeking a Contact Centre Senior Operations Manager to lead Programme Support Services across multiple sites, delivering strategic and operational leadership for a high-performing contact centre. You will shape long-term vision, drive efficiency, and build capability to support growth.
You will develop a strong management team, foster continuous improvement, and ensure exceptional customer experiences while balancing contractual and commercial objectives.
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We are looking to fill the Senior Multi-Site Contact Centre Operations Lead position at CCMA - Call Centre Management Association in Liverpool, England, United Kingdom.
The Senior Multi-Site Contact Centre Operations Lead role at CCMA - Call Centre Management Association is now open for applications in Liverpool, England, United Kingdom.
Join us at CCMA - Call Centre Management Association as our next Senior Multi-Site Contact Centre Operations Lead in Liverpool, England, United Kingdom.