Marsh in Nottingham is seeking an experienced Operations Manager to lead the Service Resolution and Customer Experience team on a hybrid basis, with a minimum of two days in the city centre office. You will oversee day-to-day operations for complaints handling, Trustpilot and social media responses, and discretionary review decisions, driving performance within budgets.
The role requires building a collaborative, data-driven function, delivering clear communications to Trustees and stakeholders,
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This position is for the Operations Manager, Service Resolution & Compliance role at Marsh.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 42.000 - 60.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Operations Manager, Service Resolution & Compliance role in the description above.