A market leading Public Safety organization in South-West London is seeking an experienced Customer Service Manager. In this role, you will oversee daily service operations and ensure exceptional customer support. Responsibilities include managing service delivery, acting as an escalation point during incidents, and driving continuous improvement efforts. Ideal candidates will have a strong background in service delivery management, change management, and ITIL practices. This position offers the chance to work in a supportive and diverse environment. #J-18808-Ljbffr The following opportunity is for a Service Delivery Manager – ITIL & SLA Focus with Advanced Resource Managers. All applications are reviewed carefully by our team. The position is based in Twickenham, England, United Kingdom. This opportunity is part of our work in Management & Operations. The advertised compensation is 45.000 - 60.000.