Lendable Ltd in Kent seeks a Team Lead for the frontline servicing division. You will lead, coach, and develop a team of roughly 10 agents, driving exceptional service and meeting KPIs while championing process improvements and regulatory compliance.
You’ll use data insights to drive automation and cross-functional collaboration to deliver strong customer outcomes. You will balance coaching with hands-on leadership, foster accountability, and ensure high-quality support for vulnerable customers,
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The following role is for a Customer Service Team Lead - Data-Driven Coach & Impact with Lendable Ltd.
The position is based in Maidstone, England, United Kingdom.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 32.000 - 48.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.