Octopus Energy is seeking a detail-oriented QA professional to join the Operations team. You will audit customer interactions across calls, emails and chat, ensuring compliance with FCA requirements and helping to raise service standards.
You will provide actionable feedback to management, track trends, and identify knowledge gaps to drive data‑driven coaching and process improvements. A dog-friendly office and flexible approach are part of our culture.
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This is a strong opening to take on the QA & Compliance Operations Specialist role at Octopus Energy.
The position is based in Greater London, England, United Kingdom.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 35.000 - 52.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.