The City of Edinburgh Council is seeking a Team Leader for the Centralised Complaints function within Housing Services. The role leads a team responsible for receiving, logging, allocating, monitoring and closing complaints, ensuring a customer-focused service across Housing and Homelessness.
The successful candidate will oversee investigation, resolution and response to stage 1 complaints related to Housing Repairs, working with Operational teams to achieve effective outcomes and high
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This is a strong position to take on the Centralised Complaints Team Lead role at The City of Edinburgh Council.
The Centralised Complaints Team Lead role at The City of Edinburgh Council is now open for applications in City of Edinburgh, Scotland, United Kingdom.
Join us at The City of Edinburgh Council as our next Centralised Complaints Team Lead in City of Edinburgh, Scotland, United Kingdom.