The Portfolio Group Inc. is seeking an experienced Solutions Manager to lead a busy client-facing team in the United Kingdom. You will manage day-to-day performance, ensure quick and effective handling of client issues, and maintain high service standards.
You will work with internal stakeholders to identify root causes of complaints and drive improvements to processes and the overall client experience. This hands-on role includes mentoring, recruitment support, and ongoing reporting.
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We invite applications for the Solutions Manager: Client Experience & Ops Lead position located in Hinckley and Bosworth, England, United Kingdom.
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This posting is for the Solutions Manager: Client Experience & Ops Lead role at The Portfolio Group, based in Hinckley and Bosworth, England, United Kingdom.