Blue Light Card Ltd in Leicestershire is seeking a dedicated Process Designer to map, write and maintain SOPs that guide our frontline teams in delivering confident member support. You will capture day-to-day operations, build a structured knowledge base, and collaborate with AI-powered tools to optimise content for self-service and future platform moves.
Hybrid work with office days will apply. You'll work with operations managers, quality, change, product, engineering and legal, ensuring
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We are currently recruiting a SOP & Knowledge-Base Designer for AI-Driven Ops for our team in Leicester Forest East, England, United Kingdom.
Step into the SOP & Knowledge-Base Designer for AI-Driven Ops role at Blue Light Card Ltd in Leicester Forest East, England, United Kingdom and grow with us.
Please review the full job details above before applying.