Places for People is seeking a Digital Experience Lead to own and improve our digital customer journeys, including chat, self‑service and AI‑enabled solutions. You will collaborate with Product, IT and supplier teams to deliver enhancements and ensure accessibility and strong KPIs.
You will drive process mapping, optimize AI and automation use, and manage the backlog while keeping customers at the heart of every decision. This is a full‑time, on‑site role at our Northwich office.
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The Digital Experience Lead — AI & Automation position in the Marketing & Media, IT & Technology field is open for applications.
All applications are reviewed carefully by our team.
The position is based in Northwich, England, United Kingdom.
This opportunity is part of our work in Marketing & Media, IT & Technology.
The advertised compensation is 45.000 - 65.000.