Vickerstock are working in partnership with a leading dairy manufacturing business to recruit a Quality & Technical Manager for their site based in the Ballymena area.
This is an excellent opportunity for an experienced Quality & Technical professional to take a lead role within a well-established dairy manufacturing operation. As a key member of the site management team, you'll be responsible for driving quality and technical performance, developing your team and supporting wider operational improvements across the business.
The Role
- Lead the site Quality & Technical function, ensuring effective management of food safety, quality and compliance systems.
- Maintain and develop the site's QMS and HACCP programmes in line with BRCGS, ISO, legislative and customer requirements.
- Ensure products meet required quality, food safety, labelling, weight and specification standards.
- Lead and coordinate customer, accreditation and regulatory audits, alongside customer and authority visits.
- Drive continuous improvement initiatives, using KPI reporting, trend analysis and investigations to improve site performance.
- Oversee internal auditing, corrective actions and the implementation of quality improvement plans.
- Manage and develop the Technical and Laboratory teams, supporting training, mentoring and progression.
- Work closely with Production and other departments to maintain high standards of GMP, hygiene and operational performance.
- Support NPD projects, product specifications and raw material approval processes where required.
- Contribute to the wider site management team, supporting operational and environmental objectives.
What you’ll need
- Minimum 3 years’ management-level experience within a food quality and technical department, or 5 years’ management/supervisory experience within food manufacturing or a related industry.
- Experience leading customer, accreditation and legislative authority audits.
- Strong knowledge of QMS development, implementation and review, alongside HACCP monitoring plans.
- Proven ability to lead, train and mentor a team.
- Excellent communication skills, with the ability to engage effectively with internal and external stakeholders.
- Proficiency in Microsoft Office, particularly Excel, and experience using QMS systems.
- Strong organisational and problem-solving skills, with the ability to manage a busy workload and work under pressure.
Desirable Criteria (it would be great if you have these but don't worry if you don't!)
- Knowledge of microbiological and analytical testing.
- Understanding of a laboratory environment.
- Experience conducting PIP activities and reducing waste.
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