The Likewize UK Crewe office is seeking a Customer Excellence Manager to own and improve end-to-end customer journeys across Device Protection and Pre-Owned/Trade-In products. You will gather insights from feedback, complaints data, and performance metrics to drive measurable improvements with cross-functional teams.
You’ll influence stakeholders across Digital, Operations, Warehouse, Contact Centre and more to deliver simple, intuitive, and compliant journeys that enhance customer and colleague
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As a Customer Journey Excellence Manager, you will play an important part at Likewize in Crewe, England, United Kingdom.
Are you ready to take on the Customer Journey Excellence Manager role at Likewize?
We would love to welcome a new Customer Journey Excellence Manager to our group in Crewe, England, United Kingdom.
For the Customer Journey Excellence Manager position at Likewize, we are reviewing applications now.