Sector : Engineered Products
Hybrid : Yes, 3 days in office and 2 days from home
Salary : £50,000 - £65,000 according to experience
Please note
- We cannot offer any Visa support or sponsorship, you must have the right to live and work in the UK
- Commercial experience is essential. We cannot consider people coming straight out of education.
Role Summary:
Managing the activities of the sales co-ordinators, sales administrators and customer service team to ensure strong execution of order management, first class customer service and adherence to company standards. The Sales Team Leader is the first point of escalation for the customer service team. The Supervisor supports customer relationship excellence, operational efficiency, and cross-functional alignment.
- Team leadership, coaching, mentoring and development
- Operational Management of the team eg accuracy of order processing, compliance with systems and processes
- Build, develop and maintain customer relationships
- Add value to cross-functional teams by sharing your area of specialism
- Provide accurate data reports and operational metrics
- Maintain system usage
About You
- Prior experience in a team leader or manager position in an Internal Sales or Customer Service role is essential.
- Experience of working in engineering / automotive / aerospace or similar is very much preferred
- Fluent written and spoken English language skills essential
- Own transport extremely useful due to site location
- Experience of MRP / ERP systems preferred
- Good Excel skills - VLookUp and Pivot Tables
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