A leading rail organization in the UK is seeking an Accessibility and Customer Experience Lead for a 12-month secondment. This role is pivotal in shaping the accessibility vision for the Welcome Points Roll-out Programme. You will lead the development of strategies that ensure alignment with customer needs, oversee stakeholder engagement, and drive training initiatives. Ideal candidates will have extensive experience in customer experience and accessibility, strong leadership skills, and the ability to influence senior stakeholders. Join us in shaping the future of UK rail. #J-18808-Ljbffr This is an excellent opportunity to take on the Accessibility & CX Lead for Rail Innovation role at Rail Delivery Group. All applications are reviewed carefully by our team. The position is based in Greater London, England, United Kingdom. This opportunity is part of our work in Human Resources.