The Airport Control Shift Lead leads and coordinates Heathrow’s Airport Control operations in APOC, ensuring all day response to a wide range of incidents and enquiries across the airport. They are subject matter experts in SOPs, guiding the team during incidents, maintaining standards, and overseeing complex or high-impact situations while liaising with key stakeholders. They also manage team performance, act as a key escalation point, and serve as a link between operational teams and senior airport leadership.
Shift Pattern: 12 hour shifts, both early and late - 4 on 4 off pattern. Please note this role requires CTC clearance which requires UK residency for the past 3 years.
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The Airport Control Shift Lead position in the Finance, Management & Operations field is open for applications.
Full responsibilities and requirements are described in the listing above.