An established and growing specialist lending business is seeking an experienced Senior Credit Controller to join its team.
This is a standalone, hands-on position with responsibility for managing and overseeing a substantial live loan arrears portfolio across multiple lending entities.
We are looking for an experienced credit control professional with a strong background in lending and collections, who has a thorough understanding of loan arrears, borrower management and the recovery of outstanding interest payments.
Key Responsibilities:
- Take full ownership of a live loan arrears portfolio, ensuring overdue interest payments are actively managed and collected.
- Lead collections activity, maintaining regular contact with borrowers and driving timely repayment of outstanding balances.
- Monitor arrears performance, identify emerging risks and proactively manage accounts showing signs of financial difficulty.
- Produce arrears reports, providing regular updates on portfolio performance.
- Maintain accurate loan account records, payment allocations, outstanding balances and interest calculations across multiple lending entities.
- Liaise with external solicitors in relation to distressed loans and recovery proceedings.
- Review and improve internal credit control and arrears management processes.
- Ensure accurate record-keeping and adherence to relevant regulatory requirements.
About You:
- Essential: Proven experience in credit control, collections or arrears management within a lending business.
- Strong understanding of loan servicing, interest collections, borrower arrears and debt recovery processes.
- Previous experience within bridging finance, specialist mortgages, property finance, development finance or another lending environment.
- Demonstrable experience managing a substantial portfolio of live loan accounts.
- Confident conducting outbound collections calls, negotiating repayments and managing challenging borrower conversations.
This is an excellent opportunity for an experienced Senior Credit Controller looking for a role with significant responsibility and ownership within a growing specialist finance business.
Fame Recruitment is an equal opportunities employer. We continually strive to improve our processes around our diversity, equity and inclusion strategy.
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