The Salvation Army is seeking an experienced Operational Lead to drive Service User Experience, Inclusion and Quality initiatives. You will design, test and deliver services that meet the diverse needs of modern slavery survivors, embedding equity, language access and inclusive practice from the outset.
You will establish practical frameworks, standards and assurance processes across mobilisation, collaborating with the Talent Development Lead and other stakeholders to ensure person-centered and
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Step into the Operational Lead, Service Experience & Quality role at The Salvation Army in Birmingham, England, United Kingdom and grow with us.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Operational Lead, Service Experience & Quality role in the description above.
We appreciate your interest in this position.