CRAIG GREEN is looking for an experienced, highly organised and proactive Logistics Manager to join our London studio on a full-time basis.
The successful candidate will oversee logistics and distribution across the business, managing the movement of goods from international factories and suppliers through to warehouses, wholesale clients and direct-to-consumer customers.
This is a hands-on role working closely with Production, Sales, Finance and E-commerce, with responsibility for international freight, customs, 3PL and warehouse management, inventory, wholesale distribution and e-commerce fulfilment.
Key Responsibilities
- Manage international inbound and outbound shipments across factories, suppliers, warehouses and customers.
- Coordinate seasonal delivery schedules and work closely with Production and Sales to ensure goods are delivered on time.
- Manage freight forwarders, couriers and transport providers, including quotations, bookings, rate negotiations and shipment tracking.
- Oversee import/export procedures, customs clearance and associated shipping documentation.
- Manage relationships with UK and international warehouses and 3PL partners, monitoring service levels, stock accuracy and costs.
- Maintain accurate inventory across warehouse locations and sales channels, investigating and resolving discrepancies.
- Coordinate international wholesale fulfilment, including customer-specific packing, labelling, portal and delivery requirements.
- Oversee logistics and fulfilment for the CRAIG GREEN e-commerce business, including customer returns.
- Manage returns, stock transfers and reverse logistics across warehouses, factories, showrooms and the London studio.
- Maintain accurate information across ERP and warehouse systems and produce regular stock, shipment and cost reporting.
- Review freight, warehouse and customs expenditure, challenge discrepancies and identify opportunities to improve costs and efficiency.
- Work across the business to resolve operational issues and continually improve logistics processes.
What We're Looking For
- 3-5 years' relevant experience in logistics, supply chain or distribution, ideally within fashion or luxury.
- Strong knowledge of international freight, customs and import/export procedures.
- Experience working with 3PLs, warehouses, freight forwarders and couriers.
- Experience managing inventory and working with ERP systems; Zedonk experience would be highly advantageous.
- Understanding of wholesale distribution; e-commerce fulfilment experience would be beneficial.
- Excellent organisational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
- Strong communication and problem-solving skills.
- Confident working independently while collaborating closely within a small, fast-paced team.
- Strong Microsoft Office skills, particularly Excel.
Full-time position based at the CRAIG GREEN studio in London.
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