OneAdvanced in the United Kingdom is seeking an IT Service Management professional to own Incident, Problem and Change processes for our customers. You will coordinate resources, drive root-cause analysis and ensure timely resolution while maintaining customer satisfaction.
You will chair CAB, report KPIs, manage major incidents end-to-end, and push for continual process improvements. Applicants should have ITIL Foundation certification and proven experience in an ITSM environment.
#J-18808-Ljbffr
Are you ready to take on the ITSM Incident, Problem & Change Lead role at OneAdvanced?
We have an opening for a ITSM Incident, Problem & Change Lead in York and North Yorkshire, England, United Kingdom within Management & Operations, IT & Technology.
This role, ITSM Incident, Problem & Change Lead at OneAdvanced, could be your next career step.
We would love to welcome a new ITSM Incident, Problem & Change Lead to our organisation in York and North Yorkshire, England, United Kingdom.