Capital One Europe in Nottingham is seeking an Operations Delivery Lead for the Complaints function. You will coach and develop a team of 4–6 Team Managers, drive change, and focus on delivering excellent customer outcomes in a regulated environment.
You'll champion AI-driven improvements, collaborate with Training, and shape development programs to build capability and regulatory excellence across the department. Flexible hybrid working and a Nottingham head office.
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Consider building your career as a AI-Driven Complaints Operations Lead at Capital One.
This posting is for the AI-Driven Complaints Operations Lead role at Capital One, based in Nottingham, England, United Kingdom.
We are looking to fill the AI-Driven Complaints Operations Lead position at Capital One in Nottingham, England, United Kingdom.
The AI-Driven Complaints Operations Lead role at Capital One is now open for applications in Nottingham, England, United Kingdom.