A large, complex organisation in Manchester seeks an experienced Change Manager to drive change and improvement initiatives within contact centres. The role focuses purely on delivering transformation, partnering with operational teams to enhance customer experience and performance. Ideal candidates will have a strong background in change management and experience in contact centre environments. The position offers a competitive salary and emphasizes professional development and inclusion. #J-18808-Ljbffr Our team is growing, and we are hiring a CX Change Manager: Contact Centre Transformation in Manchester, England, United Kingdom. Are you ready to take on the CX Change Manager: Contact Centre Transformation role at CCA Recruitment Group? We would love to welcome a new CX Change Manager: Contact Centre Transformation to our organisation in Manchester, England, United Kingdom. For the CX Change Manager: Contact Centre Transformation position at CCA Recruitment Group, we are reviewing applications now.