Once For All is seeking an experienced Customer Operations leader in the UK to develop, manage and motivate our Customer Operational Delivery Teams. You will ensure outstanding service and maximise customer use of our SaaS platform while driving supplier retention and collaborating with Commercial teams.
You will oversee resource planning, SLA adherence and KPI attainment, coaching leaders, and guiding change with automation/AI initiatives.
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This is a genuine role to take on the Senior SaaS Customer Operations Leader role at Once For All.
Our group is growing, and we are hiring a Senior SaaS Customer Operations Leader in Basingstoke, England, United Kingdom.
This role is for the Senior SaaS Customer Operations Leader role at Once For All.
We are seeking a motivated Senior SaaS Customer Operations Leader to join Once For All in Basingstoke, England, United Kingdom.