Hybrid working: 2 days onsite, 3 days from home
Competitive salary £50-65K | Immediate start available
3 stage interview process (completed within 2 weeks)
Why apply:
- Ownership: as the first person in this role, define best practice
- Variety: a role that cuts across customer facing and internal facing, business and technical, process and hands on
- Impact: ensuring customers have an incredible experience but also enabling the internal teams to operate more effectively with customers
- Culture: work with a small tight knit team that care about the company and their customers
Company Overview:
Established enterprise software business specialising in product lifecycle management, formulation and regulatory compliance. Global customer base, privately owned, profitable.
Role Overview:
The Technical Business Analyst is the translation layer between customers and internal technical teams - leading discovery, requirements gathering and specification for customer solutions, and acting as an escalation point for complex technical and integration issues.
What are we looking for:
- Customer facing skills: excellent communication and expectation setting skills
- Business analysis experience: end to end business analysis skills on technical projects
- Technical foundations: not a developer but someone who understands how systems, databases and integrations work who can do technical troubleshooting
- System integration: an understanding of APIs, REST, SOAP/web services, JSON, XML
#J-18808-Ljbffr