Job Description
Group Operations Manager
- Job Type: Full-time
- Location: East Sussex and Kent
- Salary: £60,000 - £80,000
An exciting opportunity has arisen for an experienced GroupOperations Manager to join a growing multi-channel business operating across manufacturing, distribution, and direct-to-customer environments. This GroupOperations Manager position would suit someone who enjoys hands-on leadership, building structure, and driving performance improvements that support long-term growth. The successful GroupOperations Manager will work closely with the leadership team to influence both day-to-day operations and future business strategy.
Day to day of the role
- Lead daily operations across manufacturing, supply chain, distribution, and customer fulfilment.
- Drive continuous improvement initiatives to increase efficiency, service levels, and profitability.
- Develop and refine operational processes, systems, and reporting structures to support business growth.
- Manage cross-functional teams and ensure all departments remain aligned with wider business objectives.
- Monitor operational performance through KPIs, data analysis, and management reporting.
- Partner with directors on strategic planning and broader business development activity.
- Identify operational risks, capacity constraints, and opportunities for improvement.
- Lead change projects, process redesign, and wider transformation initiatives.
- Ensure high standards of quality, compliance, customer service, and health and safety are maintained.
Required Skills & Qualifications
- Significant operational leadership experience within manufacturing, distribution, supply chain, engineering, industrial, or multi-site environments.
- Proven success in improving business performance through process improvement and operational excellence.
- Experience managing multiple functions rather than a single operational area.
- Strong commercial awareness with the ability to balance operational priorities and business goals.
- Excellent leadership, coaching, and stakeholder management skills.
- A structured and analytical approach to problem solving and decision-making.
- Experience supporting business growth, transformation, or scaling activity.
- Ability to work strategically while remaining hands-on in delivery.
Benefits
- Competitive salary of £60,000 - £80,000.
- Opportunity to play a key role in shaping business direction and future strategy.
- Long-term development potential within a growing organisation.
- A business culture that values new ideas, operational excellence, and continuous improvement.
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