Jones Lang LaSalle Limited (JLL) is recruiting for a Customer Experience Centre Manager to lead the centre operations for the HSBC account in the UK. You will drive service delivery, manage escalations and ensure SLAs are met while coordinating across engineering and operations teams.
Reporting to the UK Engineering Operations Manager, you will oversee work orders, team communications, and continuous process improvements to deliver exceptional client experience.
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This posting is for the CX Operations Lead - Customer Experience Centre role at Jones Lang LaSalle Limited, based in Greater London, England, United Kingdom.
This opportunity is for the CX Operations Lead - Customer Experience Centre role at Jones Lang LaSalle Limited.
We are seeking a motivated CX Operations Lead - Customer Experience Centre to join Jones Lang LaSalle Limited in Greater London, England, United Kingdom.