BMW Group UK is seeking a Customer Service Manager based at Summit One Campus, Farnborough. You will be the escalation point for customer issues, oversee retailer performance, and drive exceptional customer experience in line with the Number One - Next strategy.
Role requires strong communication, negotiation, and relationship skills, with a proactive approach to problem solving and reporting on trends affecting customers and dealers.
#J-18808-Ljbffr
Our organisation is growing, and we are hiring a Customer Experience & Escalation Manager in Farnborough, England, United Kingdom.
Consider building your career as a Customer Experience & Escalation Manager at BMW Group.
The Customer Experience & Escalation Manager position in the Management & Operations, Sales field is open for applications.
We have an opening for a Customer Experience & Escalation Manager in Farnborough, England, United Kingdom within Management & Operations, Sales.