JPMorgan Chase in the UK is seeking a Contact Centre Operations Support Engineer Team Lead to deliver on-site technical support to contact centre agents in Edinburgh and across mainland Europe. You will drive testing of new technology, mentor engineers, and act as a bridge between Contact Centre and Engineering.
The role focuses on performance monitoring, deployment efficiency, and reporting to guide improvements in a highly regulated financial environment; English communications and team
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As a Contact Centre Ops Lead - Mentor Engineers & Elevate CX, you will play an important part at Testing Site - JPMC in Easter Howgate, Scotland, United Kingdom.
Step into the Contact Centre Ops Lead - Mentor Engineers & Elevate CX role at Testing Site - JPMC in Easter Howgate, Scotland, United Kingdom and grow with us.