Blue Light Card is expanding its Member Operations with two CX Manager roles. You will own complex member issues, analyze root causes, and implement practical fixes to improve the member experience.
The role blends quick wins with longer-term process improvements and requires collaboration across Product, Engineering, Partnerships, Marketing andour internal tools. You will work with Zendesk, Lightdash and our admin panel, leveraging AI tools in the pipeline to reduce friction and improve
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The CX Manager: Transform Member Experience (Hybrid) role at Blue Light Card Ltd is now open for applications in Leicester Forest East, England, United Kingdom.
This posting is for the CX Manager: Transform Member Experience (Hybrid) role at Blue Light Card Ltd, based in Leicester Forest East, England, United Kingdom.
We are looking to fill the CX Manager: Transform Member Experience (Hybrid) position at Blue Light Card Ltd in Leicester Forest East, England, United Kingdom.