Jones Lang LaSalle Incorporated in the United Kingdom seeks a capable operations leader to drive the Customer Experience Centre (CEC) for the HSBC JLL account. You will oversee scheduling, escalation management, and cross-team communications across a large field service footprint, ensuring client issues are resolved promptly and in line with JLL standards.
The role requires strong organisational ability, leadership of a small team, and advanced IT/reporting skills.
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Are you ready to take on the CEC Operations Manager: Service Delivery & Escalations role at Jones Lang LaSalle Incorporated?
We have an opening for a CEC Operations Manager: Service Delivery & Escalations in City Of London, England, United Kingdom within Management & Operations.
This role, CEC Operations Manager: Service Delivery & Escalations at Jones Lang LaSalle Incorporated, could be your next career step.