A prominent housing organization in Motherwell seeks a Customer Service Leader to drive exceptional service standards and customer satisfaction. This role involves collaboration with the management team to implement innovative strategies that enhance the customer experience while ensuring compliance with policies. The ideal candidate should have extensive experience in customer service leadership, with a proven ability to foster strong relationships and improve service quality. A full-time, permanent contract offering competitive salary is provided. #J-18808-Ljbffr This role, Customer Experience & Service Delivery Manager at Scottish Federation of Housing Associations, could be your next career step. The following opening is for a Customer Experience & Service Delivery Manager with Scottish Federation of Housing Associations. Our team is growing, and we are hiring a Customer Experience & Service Delivery Manager in Motherwell, Scotland, United Kingdom.