Veezu is seeking a Workforce Management Manager to oversee end-to-end forecasting and staffing for our national contact centre operations. You will lead the WFM team, coordinate with an offshore partner, and align assumptions with UK demand to drive efficiency and customer experience.
You will manage forecasting, capacity planning, scheduling and performance reporting while ensuring compliance and continuous improvement.
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Step into the WFM Manager: Forecasting, Scheduling & Optimization role at Veezu in Cardiff, Wales, United Kingdom and grow with us.
We are looking to fill the WFM Manager: Forecasting, Scheduling & Optimization position at Veezu in Cardiff, Wales, United Kingdom.
The WFM Manager: Forecasting, Scheduling & Optimization role at Veezu is now open for applications in Cardiff, Wales, United Kingdom.
Join us at Veezu as our next WFM Manager: Forecasting, Scheduling & Optimization in Cardiff, Wales, United Kingdom.