Residential Management Group is seeking a Customer Experience Journey & Improvement Lead to redesign and continuously improve key customer journeys across the business. You will drive mapping, identify pain points and deliver measurable outcomes using data, AI and digital tools.
You will lead a CX Improvement team, collaborate with digital and operational peers, and ensure changes are embedded in ways of working with clear KPIs.
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For the CX Transformation & Improvement Lead position at Residential Management Group, we are reviewing applications now.
As a CX Transformation & Improvement Lead, you will play an important part at Residential Management Group in Northwich, England, United Kingdom.
We invite applications for the CX Transformation & Improvement Lead position located in Northwich, England, United Kingdom.
The following opportunity is for a CX Transformation & Improvement Lead with Residential Management Group.