Veezu is seeking a Workforce Management Manager to oversee end-to-end forecasting and scheduling for a fast-paced contact centre, with offshore partner oversight to align forecasts and capacity. You will drive operational excellence, balance costs with service levels, and lead cross-functional teams across our UK hubs.
The role emphasizes forecasting accuracy, staffing optimization and continuous improvement to maximise booking performance and customer experience.
#J-18808-Ljbffr
As a Hybrid WFM Manager: Forecasting & Scheduling Excellence, you will play an important part at Veezu in Portsmouth, England, United Kingdom.
All applications are reviewed carefully by our team.
The position is based in Portsmouth, England, United Kingdom.
This opportunity is part of our work in Human Resources, Management & Operations.
The advertised compensation is 65.000 - 95.000.
We aim to respond to suitable candidates as soon as possible.