The Financial Times is looking for a Customer Experience & Lifecycle specialist to own retention and customer value programmes across B2C audiences. You will translate strategy into clear plans for Cancel-Save, Winback, renewals, Step Up, upsell and cross-sell, using insights to reduce cancellations and grow average revenue per user (ARPU).
You will collaborate with Consumer Engagement, Data & Analytics, Pricing & Propositions, Marketing Automation, Product & Technology and Customer Care to
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This role, Lifecycle & Retention Growth Manager at The Financial Times Ltd, could be your next career step.
We are looking to fill the Lifecycle & Retention Growth Manager position at The Financial Times Ltd in City Of London, England, United Kingdom.
The Lifecycle & Retention Growth Manager role at The Financial Times Ltd is now open for applications in City Of London, England, United Kingdom.