- Our Forward Deployed Engineer are technical, customer-facing problem solvers who play a critical role in deploying Shield AI’s Hivemind software in real-world environments
- In this role, you will work closely with customers to understand their requirements, provide technical expertise and customer support during deployment, and ensure successful integration of Hivemind
- You’ll also collaborate internally with engineering teams to develop and test new autonomy capabilities
- Deploy with customers on site (~30% travel) to support software integration and development activities
- Become an expert user of the Hivemind enterprise software stack and its various autonomy modules
- Provide technical support and training to customers on use of Hivemind
- Develop AI & Autonomy applications using the Shield AI enterprise software development kit
- Assist the sales team in pre-sales activities, e.g., demos, conferences, immersions
- Assist in post-sales deployment and integration of Shield AI enterprise software products
- Develop and maintain technical documentation and training materials
- Help customers debug software/API integration issues
- Collaborate with the product engineering team to address customer feedback and improve products
Benefits
- Excellent Medical Coverage
- Mental Health Employee Assistance Program
- Paid Parental Leave
- Pet Insurance
- Flexible Work Hours
- Onsite Gym (DC)
- Gym Discount (San Diego)
- Free Parking
- Competitive Compensation
- Stock Benefits
- 401K Services and Match
Strong proficiency in writing modern C++ code Bachelor’s degree in Engineering, Computer Science, or a related field, and 2+ years of industry experience, OR Master’s degree in Engineering, Computer Science, or a related field, and 1+ years of industry experience Excellent problem-solving and analytical skills Strong technical background in software engineering Strong communication and interpersonal skills Experience in the defense, aviation, autonomy, or robotics industry Experience operating in a fast-paced, startup-like, environment Prior experience as a customer-facing solutions engineer, application engineer, or sales engineer Advanced technical degree, especially in robotics or autonomy related fields
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